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Free nail salon policy generator

A nail salon policy is a short list of rules clients see before they book: how to book, how much notice to give when cancelling, how long you wait for late clients, what happens after a no-show, your free-fix window and how clients pay. Choose the rules below, set your own numbers, and the generator writes the full policy in plain language. Copy it for your booking page, Instagram highlight or WhatsApp, or print it for your front desk. Everything runs in your browser.

Updated

Your salon policy

Sections to include

Only the policy is printed. Nothing you type is saved.

Preview

Salon policy

Thank you for choosing our salon. These rules help us keep every appointment on time and give each client our full attention.

Booking

  • Book online with our booking link or send us a message.
  • Your appointment is final once we confirm it.
  • Tell us the service you want, plus any nail art, extensions or removal, so we book enough time.

Cancelling or changing an appointment

  • Please cancel or reschedule at least 24 hours before your appointment, so we can offer the time to another client.
  • You can cancel or move your appointment by replying to your reminder or by sending us a message.
  • A cancellation with less notice may be counted as a missed appointment.

Arriving late

  • We keep your appointment for 15 minutes. After that, we may need to shorten the service or move you to another time, so the next client is not kept waiting.
  • If you are running late, message us as soon as you can and we will tell you what we can still do.
  • Any change to the service is agreed with you before we start.

Missed appointments

  • If you miss an appointment without letting us know, we will contact you to find a new time.
  • After two missed appointments without notice, online booking is no longer available to you and new appointments are booked by message only.

Free fixes

  • If a gel or acrylic service lifts, chips or breaks within 7 days for a reason related to our work, we fix it free of charge.
  • Contact us within that time and show us the nail before you file or remove it yourself.
  • Free fixes do not cover breaks from accidents, picking, using nails as tools, or work done elsewhere.

Work from another salon

  • Tell us when you book if you are wearing gel, acrylic or extensions from another salon, so we can plan the removal time.
  • Removal of another salon's work is charged as a separate service.

Health and allergies

  • Tell us about allergies, sensitive skin or anything else we should know before we start.
  • We may postpone a service on nails or skin that look irritated, broken or infected, and suggest you see a doctor or pharmacist first.

Payment

  • We accept cash and card.
  • Nail art, extensions and removal can change the final price; we tell you the price before we start.

If you have a question about any of these rules, ask us before your appointment. Thank you for your understanding.

How to use it

  1. Add your salon name and your booking link, if you have one.
  2. Switch on the sections you need and set your numbers: cancellation notice, grace period for late clients, when the no-show rule starts and your free-fix window.
  3. Switch on deposits only if you take them, and list the payment methods you accept.
  4. Read the preview, then copy the text or print it. Edit the copied text freely: it is a starting point, not legal advice.
  5. Put the policy where clients see it before they book, and send it with a new client's first booking confirmation.

Questions

What should a nail salon policy include?

The essentials are booking, cancellation notice, late arrivals, no-shows, a free-fix window and payment methods. Add deposits, removal of another salon's work, health and allergies, and guests or children if they matter in your salon. Keep each rule to one or two sentences so clients actually read it.

How much notice should a nail salon ask for when clients cancel?

Ask for the notice you need to give the slot to someone else: for example 24 hours for a gel manicure and 48 hours for a full set or a long nail art appointment. Whatever you choose, apply it the same way to every client.

Is a salon policy legally binding?

It depends on where you work and on how clients agree to it. Consumer law can limit what you keep from a deposit, how you charge for a missed appointment and what you must fix for free. Use the generated text as a starting point and check the local rules, especially for deposits and fees.

Can CutieCure Salon apply these rules for me?

Partly. CutieCure Salon has no card payments, deposits or cancellation fees, so those stay with your own payment method. It helps with the rest: online bookings wait for your confirmation, unconfirmed bookings can be cancelled automatically, WhatsApp reminders let clients confirm or cancel with one tap, and you can mark no-shows and block repeat no-shows from booking online.

Is what I type saved anywhere?

No. The generator runs in your browser and nothing is sent to a server. Copy or print your policy before you leave the page.

Nail salon software

Appointment and scheduling software for nail salonsOnline booking, per-technician scheduling, client notes and no-show tracking for nail salons. No booking commission, 14-day free trial, no card.

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