Free to copy
Message templates for nail salons
Ready-to-copy WhatsApp and text messages for the moments every salon has each week. Copy one, fill in the parts in {curly braces} and send it in your own voice.
Nail appointment reminder text templates
Day-before and same-day reminders, with and without a confirm question.
See the templatesNail appointment confirmation message templates
Confirm a new booking with the service, day, time and how to change it.
See the templatesReplies for clients who ask about prices and availability
Answer "how much?" with a price, one question and two times to choose.
See the templatesRunning late messages: for late clients and when you are behind
Replies for late clients, plus what to send when you are running behind.
See the templatesWhat to text a client who did not show up
Friendly first-time, policy reminder and repeat no-show messages.
See the templatesWin-back messages for nail clients who stopped coming
Friendly messages for clients who have not been back, by how long it has been.
See the templatesThank-you messages to send after a nail appointment
Short thanks after the visit, with aftercare tips and an invite to rebook.
See the templatesHow to ask nail clients for a review: message templates
Review requests with a direct link, for every client, with no reward attached.
See the templatesHow to tell clients about a price increase: message templates
Calm announcements of new prices with a date, for regulars and for everyone.
See the templatesHoliday messages and opening hours for nail salon clients
Christmas and New Year wishes, holiday hours and "book before the break" messages.
See the templatesBirthday messages for nail salon clients
Simple wishes, a birthday code with an end date, and a belated version.
See the templatesMessages for rescheduling a nail appointment
Moving or cancelling on the client's behalf, and replies when she asks to move.
See the templatesMessages to fill a last-minute nail appointment
Free slot today or tomorrow: notes to regulars, status and story texts.
See the templates
Related guides
- WhatsApp Booking Messages for Nail Salons: Templates and EtiquetteCopy-ready WhatsApp messages for nail salons: booking replies, prices, confirmations, reschedules, late clients and no-shows, plus rules for the team.
- How to Reduce No-Shows in a Nail SalonPractical ways to reduce no-shows and last minute cancellations in a nail salon: confirmation, reminders, policies and tracking the numbers.
- Nail Salon Cancellation Policy: Templates to CopyNail salon cancellation and deposit policy templates you can copy: notice window, late fees, no-shows, lateness, plus reminder and follow-up messages.
- How to Handle Late Clients at a Nail SalonHow to handle late clients at a nail salon: set a grace period, decide when to shorten or reschedule the service, what to say, and how to prevent lateness.
- Nail Salon Client Retention: Rebooking and Winning Clients BackNail salon client retention as a routine: rebook at the chair, measure your return rate, spot drifting clients and win them back without big discounts.
- How to Get More Google Reviews for Your Nail SalonA practical system to get more Google reviews for your nail salon: when to ask, what to say, the review link, how to reply, and what Google does not allow.
Questions
Can I use these templates for free?
Yes. Copy them, change them and send them from your own phone or WhatsApp Business account. No signup is needed.
Do they work on WhatsApp and as a text message?
Yes. They are short and plain, so they work on WhatsApp, SMS or Instagram messages. Keep the client's name and the date and time in every message.
Which messages can be sent automatically?
In CutieCure Salon, booking confirmations, reminders at the times you choose, the "I'll be there / Can't make it" question, cancellation notices and review requests after attended appointments can go out on WhatsApp automatically. The other templates here are for messages you send yourself.