Free to copy

Replies for clients who ask about prices and availability

When a client asks "how much?", give her the price or a clear price range in the first line, then ask one question about what she wants and offer two concrete times. A reply that ends with a time to choose turns a price question into a booking; the templates below show how.

Updated

When to send it

  • As soon as you can: a client who asks several salons often books with the first one that answers clearly.
  • When someone writes just "price?" or "how much for gel?" in your DMs or on WhatsApp.
  • When she sends a photo of a design and asks what it would cost.
  • The next day, once, with a short follow-up if she read your reply but did not answer.

Templates to copy

Replace the parts in {curly braces} before sending.

  1. Simple price question

    Hi {name}, thanks for your message! {service} is {price} and takes about {duration}. I have {day} at {time} or {day 2} at {time 2} free this week. Would one of those work for you?

  2. Price depends on the design

    Hi {name}! {service} starts at {price}; the final price depends on the length and the design. Could you send me a photo of what you have in mind? Then I can give you the exact price and a time.

  3. Just "price?"

    Hi, thanks for writing! Our prices: {service 1} {price 1}, {service 2} {price 2}, {service 3} {price 3}. Which one are you thinking of? I can tell you the next free times.

  4. With booking link

    Hi {name}, {service} is {price}. You can see all our free times and book directly here: {booking link}. If you'd rather I book it for you, just tell me the day that suits you.

  5. No slots soon

    Hi {name}, {service} is {price}. This week is fully booked, but I have {day} at {time} next week. Shall I hold it for you? If anything opens up earlier, I'll let you know.

  6. Follow-up next day

    Hi {name}, just checking in about your {service}: {day} at {time} is still free. Should I book it for you?

Tips for writing it

  • Give a price, not "send me a DM" or "it depends". If it depends, give a "from" price and the one detail you need.
  • Ask only one question per message; a list of questions often goes unanswered.
  • Offer two specific times instead of "when would you like to come?".
  • Keep a saved reply with your main prices so you can answer in seconds, and update it when prices change.

In CutieCure Salon

CutieCure Salon gives you an online booking link and a website widget you can paste into your reply, so the client can pick a free time herself. Bookings made there arrive as pending for you to confirm.

Questions

Should I give prices in DMs or ask the client to call?

Give them in the message. Clients who ask by message usually want an answer by message, and a clear price with a time to book is the shortest path to an appointment.

What if the price depends on the design?

Give a "from" price and ask for a photo of the design. Then send the exact price together with two free times.

How do I reply when someone writes only "price?"

Thank her, list your main services with prices in one short line, and ask which one she is interested in.

Let the routine messages send themselves

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